Should a roast be covered in liquid in a slow-cooker?

Should a roast be covered in liquid in a slow-cooker?

My roommate put a hunk of beef roast in the slow-cooker for a good 6 hours. It’s a fairly large sized slow-cooker, at least 8 quarts. The meat was cooked through but very chewy, and I never remember my mom having that issue with a slow-cooker.
My roommate tends to put only enough water to get halfway up the side of the roast, and always uses a slow-cooker ‘bag’ (another thing my mom never did).
What advice can I offer them to get a better outcome?

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#slow-cooking
#roast


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